The Cisco Unified Communications Self-Care Portal is a web-based tool for managing phone preferences at UHCL. Users can access it on campus via phoneselfcare.uhcl.edu using their UHCL Single Sign-On credentials. The portal provides tabs for customizing phone settings, such as device type and personal preferences, though some options like Services are disabled. For assistance, users should contact the Support Center by phone or email.
Cisco Jabber is a software client that enables UHCL users to make and receive calls, check voicemail, and manage phone features remotely from a university-owned device. The guide explains system requirements, installation steps via Software Center, login instructions, and basic call operations such as placing, holding, transferring, and receiving calls. It also emphasizes using a headset for better audio quality and provides troubleshooting tips and support contact information.