Search4 Results
- Knowledge Base
- Computer, Device, and Printing Support
Provides steps to connect macOS to UHCL network shared directories via SMB, including authentication and saving connections for future use.
- Knowledge Base
- Computer, Device, and Printing Support
Explains how to add UHCL network printers on Windows 11 using either the printer server or system settings, with troubleshooting tips and support contacts.
- Knowledge Base
- Remote Access Resources
The document explains how to connect to your UHCL office computer from another computer on campus using the Remote Desktop app. It emphasizes ensuring your office computer is powered on and knowing its exact name, which follows a specific naming convention (building letter, suite number, and tag). The steps include searching for and opening the Remote Desktop app, entering the computer name, and logging in. If the connection fails, users should contact the Support Center for assistance.
- Knowledge Base
- Computer, Device, and Printing Support
The document outlines the steps for preparing Canon and Xerox leased printers and purchased printers for installation on the UHCL network. It emphasizes providing UCT with details such as printer type, model, location, and installation date at least one week in advance. All network printers require a network line and a queue name for connectivity. Maintenance for leased printers is handled by the vendor under contract, while HP printer support is provided by UCT.