Service Catalog

Categories (13)

Accounts and Access

Services Related to Accounts and Requesting Access

Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support

Security

Services Related to Security

Software and Applications

Services Related to Software and Applications

VoIP Phone Services

Services Related to Phones and Voicemail

Wi-Fi and Network

Services Related to Wi-Fi and Network

Teaching and Learning

Services related to Canvas, Echo360

Classroom & Instructional Support

Services related to classrooms, conference room, Kiiosk, Open Labs, Remote Access Lab, Remote Software Access (Apporto) and Teaching Labs.

Audio Visual

Anything related to Conference Rooms/Meeeting Spaces, Digital Signage, Computer Screens, Equipment Check Out, Event Support and Live Streaming

IT Professional Services

Services related to technology projects, such as software implementation, business automation, single sign-on integration, and payment gateway services. Training services also fall under this category.

Remote Access Resources

Services for Remote Resources such as Remote Access Lab, Apporto, VPN, Remote Desktop

Administrative & Business Systems

This includes services related to administrative and business systems, such as Peoplesoft, in house applications, e-commerce, online evaluations, ISD portal, self-service, software center, and kiosk.

Self-Service

Includes self-service functionality, which allows users to install specific pre-approved applications on the computers without requiring administrative privileges.