Knowledge Base

Categories (12)

Getting Started with the OIT Service Portal

OIT Service Portal provides a single website for UHCL students, faculty, and staff to request OIT services, find instructions or self-help resources, request tech help and view the status of their tickets.
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Communication and Collaboration

Articles related to email, calendar and instant messaging.
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Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
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Security

Articles related to information security.
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Software and Applications

Articles related to specific software and applications.
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Voip Phone Services

Articles related to video/web conferencing, telephones and voicemail.
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Wifi and Network

Articles related to connections to the network (wireless and wired).
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Teaching and Learning

Articles related to Canvas, Echo360
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Classroom & Instructional Support

Articles related to classrooms, conference room, Kiiosk, Open Labs, Remote Access Lab, Remote Software Access (Apporto) and Teaching Labs
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Audio Visual

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Remote Access Resources

Articles for Remote Resources such as Remote Access Lab, Apporto, VPN, Remote Desktop
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PMO Knowledgebase

Centralized repository that stores and organizes all Project Application related documents, best practices related to project management within a Project Management Office (PMO).
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Articles (3)

Can I Remove Respondus Monitor from a LockDown Browser Quiz or Exam?

Can’t Find Your Lecture Recordings in Canvas? Start Here

Canvas: Manage Notifications & Set the Right Email