Computer, Device, and Printing Support

Provides steps to connect macOS to UHCL network shared directories via SMB, including authentication and saving connections for future use.

The document outlines the steps for preparing Canon and Xerox leased printers and purchased printers for installation on the UHCL network. It emphasizes providing UCT with details such as printer type, model, location, and installation date at least one week in advance. All network printers require a network line and a queue name for connectivity. Maintenance for leased printers is handled by the vendor under contract, while HP printer support is provided by UCT.

Explains how to add UHCL network printers on Windows 11 using either the printer server or system settings, with troubleshooting tips and support contacts.

Details how to map a UHCL network drive in Windows 11 using File Explorer and enter credentials for access.

The guide explains how to share local folders and devices (such as printers, microphones, cameras, and monitors) from a Mac to a Windows computer using Microsoft Remote Desktop by configuring settings in the RDP file and enabling resource sharing.

The guide explains how to edit an RDP file to share local resources—such as monitors, audio, drives, and optionally video devices—when connecting to a remote computer using Remote Desktop.

The document explains how to transfer files between a personal computer and a UHCL lab Mac using RealVNC Viewer, detailing steps for sending files in both directions.