Summary
This article provides key recommendations and a checklist to help UHCL students prepare their devices for a smooth online learning experience.
Content
Hardware, operating system, and browser differences play a significant role in how well Canvas and other instructional technologies function for students, faculty, and staff. Most modern computers can run Canvas and related applications without a problem. However, portable devices (tablets, smart phones) may not provide the same level of performance and we see a greater number of technical problems from clients using portable devices. It is strongly recommended that you access Canvas and other systems from a desktop computer with a strong and reliable Internet connection.
Students should avoid taking tests, quizzes, and submitting assignments on tablets or mobile (phone) devices. Performance on these systems is unpredictable and the use of a computer is highly recommended for such tasks.
Additional Resources
Is your browser supported by Canvas? Run the browser checker to see.
Please review the Student Checklist for Online Technology Readiness document for a detailed discussion of technology requirements for teaching and learning at UHCL.
Need Additional Help?
On behalf of OIT’s Instructional Design and Technology (IDT) team, we hope this article was useful. If you encounter any difficulties or have questions related to this procedure, please contact our colleagues in OIT’s Support Center to have a help ticket created and assigned to the IDT team. You may contact the Support Center via email (supportcenter@uhcl.edu) or by telephone (281.283.2828).
Once we receive your inquiry, a member of the IDT team will contact you as quickly as resources permit.