ITSM (Ticketing System - Team Dynamix)

TeamDynamix's IT Service Management (ITSM) platform is a comprehensive, no-code solution designed to streamline IT operations across an organization. Here are some key features:
1. Incident & Problem Management
2. Asset Management
3. Self-Service Portal
4. Integration & Automation
5. Real-Time Dashboards

Articles (6)

Account Import Process and People Account Relationship

Creating and Managing Dashboards in TeamDynamix Admin (TDAdmin)

How to Log into the OIT Service Portal

To provide clear instructions for logging into the OIT Service Portal (OIT TeamDynamix) so users can access support services, submit tickets, and manage their IT-related requests.

How to Submit a Support Ticket via TeamDynamix Support Portal

This article explains how administrators can submit a support request through the TeamDynamix Support Portal.

How to Update Content on the Client Portal Homepage

This article explains how to update or add HTML Module content on the Client Portal homepage in TeamDynamix.

TeamDynamix People Import Process

The TeamDynamix People Import Process is a scheduled automation that ensures employee and student accounts are regularly updated in the system.