What Is It?
Faculty, staff, and student users can request Canvas-related training and Tier II assistance, including special access requests (incompletes, TAs, manual enrollment procedures, etc.)
Who Is Eligible to Use It?
Everyone
Where Can I Get It?
Go.UHCL.edu
How Do I Use It?
For Students
• UHCL Resource - https://www.uhcl.edu/computing/course-development/canvas-student-support
• Vendor-Provided Resource - https://community.canvaslms.com/t5/Canvas-Student/ct-p/canvas_student
For Faculty/Staff
• UHCL Resource - https://www.uhcl.edu/computing/course-development/canvas-faculty-support/
• Vendor-Provided Support Pages - https://community.canvaslms.com/t5/Canvas-Instructor/ct-p/canvas_instructor
• Vendor-Provided 24/7 Telephone/Live Chat Assistance
o Canvas Support Hotline +1 (833) 539-5751
o Chat with Canvas Support (https://cases.canvaslms.com/liveagentchat?chattype=admin&sfid=kw7S9fymiIXE5f6boSyanON0zxqNxHkT7Gn42kqv)