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IMPORTANT: Your Windows PC or virtual machine (VM) must be powered on, connected to the network, and configured to allow remote access before attempting to connect.
NOTE: If you are off campus and the target device is located on campus, you must first connect to UHCL CISCO Secure Client VPN before initiating a remote session.
Before you begin, make sure you have:
- The Windows App installed on your Apple device.
- The computer name of your Windows PC or virtual machine.
- For example, if the computer is in B1974 and the tag number is 12345, the computer name would be B1974-N12345.
- The login details for the authorized account that can access the computer.
- For example, if your UHCL email is doejohn@uhcl.edu, your UHCL username would be doejohn.
Connect to Your Windows PC or VM
- Open the Windows App on your Apple device.
- Select + and choose Add PC.
- Enter the PC Name (computer name) of the Windows PC or VM you want to connect to.
- (Optional) Under User Account, add your Windows credentials, or choose to enter them when prompted.
- Select Save.
- Select the PC you just added to start the remote session.
- If prompted, enter your UHCL username and password
- For example, username: UHCL\doejohn.
- If a certificate warning appears, verify the PC information and select Continue if appropriate.
- Your remote desktop session will open, and you can begin using your Windows PC or VM.
If the connection fails:
- Verify the PC or VM is powered on.
- Confirm you entered the correct computer name.
- Connect to UHCL VPN if required.
If you still experience issues, please contact Support Center for assistance.
Support Contact: SupportCenter@uhcl.edu | Phone: 281-283-2828 | Website: www.uhcl.edu/computing